Privacy Policy
Privacy Policy
This Privacy Policy outlines how we collect, use, and share your personal information when you visit this website or purchase our tissue products. We are committed to protecting your privacy and ensuring you enjoy a secure shopping experience.
- Information We Collect
When you interact with our services, we collect specific types of information:
Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Collecting this information is essential for fulfilling your orders and communicating with you.
Device Information: We automatically collect details about your device, including your IP address, browser type, and time zone. This helps us correctly load and display website content based on your geographic location and screen dimensions.
- How We Use Your Information
We use the information we collect for the following specific purposes:
Order Fulfillment: To process payments, arrange for shipping (via our logistics partners), and provide you with invoices or order confirmations.
Communication: To provide you with updates regarding your shipment status or to respond to your customer service inquiries.
Risk Prevention: To screen orders for potential risks or fraudulent activity, thereby protecting the interests of both consumers and our business.
- Sharing Your Personal Information
We share your personal information with third parties only when necessary to provide our services. For example:
Logistics Partners: We provide your name and address to courier services to ensure the tissue products you ordered are delivered to you.
Payment Processors: We use secure third-party payment gateways to process transactions; we do not store full credit card details on our local servers.
Legal Compliance: We may share relevant information to comply with applicable laws and regulations, or to respond to lawful requests for information from government authorities.
- Data Retention
When you order products from us, we retain your “Order Information” in our records until you request that we delete it. Such data retention is necessary for purposes such as tax reporting, warranty claims, and potential product recalls. - Your Rights
Depending on your geographic location, you may have the following rights: to access the personal information we hold about you; and to request that we correct, update, or delete your personal information. If you wish to exercise these rights, please contact our Data Privacy Officer using the contact details provided on our website. - Security
We employ industry-standard security measures to protect your data. However, no method of Internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. - Changes
We may update this Privacy Policy from time to time to reflect changes in our business practices, or for other operational, legal, or regulatory reasons.